Here is what I know about Thanksgiving: It’s less about focusing us on giving thanks than it is about gorging on turkey and stuffing. Ironically, perhaps, during the same week as our Thanksgiving, the British mark National Thank You Week. It’s not just about this vague notion of thanks — it’s aimed at helping us thank the people we encounter every day.

Thanking people isn’t simply a matter of common courtesy. A 10-year study by leadership experts Adrian Gostick and Chester Elton of 200,000 managers and employees showed that saying “thank you” correlates with bigger profits. This isn’t surprising, because giving thanks is a great motivational tool; who doesn’t like to be thanked? What is surprising is how hard it is to do the thanking. (Even the Brits, with their thank-you week, apparently still aren’t good at saying those two words; in another survey, 30% of respondents said they don’t even bother anymore, instead opting for a much less gratitude-filled “cheers.”)

As a not-for-profit CEO, I say lots of thank-yous — to sponsors, donors, staff, volunteers. So in this season that purports to be all about the giving of thanks, let’s muse on who to thank and how to do it effectively. [read]

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About joetheflow

I'm a multimedia designer, video editor, photographer and musician who likes just about everything so here's a place to share. I'm left-right brained which is both a blessing and a curse but never boring. Check out: 3 Penguins Design - ::: 3 Penguins Photography - :::

One response »

  1. Great post. I do get to know all the ‘little people’ as you call them, but I don’t know their names. I’ll think about that part.

    I talk to the cleaning lady every night, the guard at the door of the office building, the sandwich lady, and the guy who brings the cream for the coffee on Monday mornings.

    When I left my last job, one of the people who seemed most sad to see me go was the guard at the door. He said he could always count on me to brighten his morning and his evening! Unsung heroes for sure.

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