Many of us have an innate reflex to please everyone. It is a curious and burdensome responsibility that we have assumed since childhood. As creative leaders, the need to address critics is a reflex that is liable to override other more important uses of our energy. While we carefully weigh the costs and benefits of most decisions we make, criticism has the tendency to lead us astray.Of course, criticism is important. Early detection of disappointment or misunderstandings can save us a whole lot of turmoil further down the line.
But, oftentimes, our efforts to address our critics become an obsession. Even worse, our efforts can backfire by fanning the flames. A single harsh comment on a bulletin board can turn into an aggressive and insulting exchange that is not constructive but still liable to keep you up at night. For this reason, many prominent bloggers and companies have removed comment boards altogether. [read 99%]
Don’t cut off your critics. Feedback helps us correct our course and spurs a dialog that serves to build community. Instead, you should decide how and when to respond. [read]
